Question: Is there a refund policy for hair loss treatments if you have already bought something?
Answers: Belgravia’s policy ensures nobody is tied in to a long-term programme or obligated in any way to go ahead with a treatment course during their initial consultation.
Patients are entitled to a refund for any medications that have been paid for if they have not already been dispensed from the pharmacy. There is however a prescription charge of £25 per prescription which is included in the treatment programme, but non-refundable. We are unable to provide a refund for any medications already sent to, or taken by a patient. Any products or services that have been used will not be refunded.
If somebody receives an included LaserComb or Hair Vitalics and later on in their treatment programme requests a refund for undispensed treatments, the treatment will be refunded minus the cost of the LaserComb or Hair Vitalics.