How Did People Feel About Their Hair Loss Consultation?

Here are some comments emailed from hair loss sufferers who visited for a consultation last week. Keep a lookout for our consultation feedback comments, which are uploaded every week...

"Leonara Doclis - I was a little apprehensive and nervous about going to Belgravia but Leonara made me feel very relaxed and comfortable. She explained my problem in detail and provided an expert opinion on what treatment would best suit me. Pam Loveday - Pam from the very first contact has been extremely friendly and explained everything to me in great detail. She has on many occasions answered my questions in a very professional manner. Receptionists - I was dealt with promptly and was treated very politely. I was also offered a treatment session and the lady that did this was very nice and explained everything she was doing and why she was doing it."

"Daiva was very friendly, knowledgable, made sure I understood what she was saying and prompted me to ask questions. Very nice experience which put me at ease. Pam Loveday was extremely friendly, no pressure to buy, answered all my questions, made me feel confident in your service and about going ahead with the course without any obvious sales patter. Excellent. The receptionist I dealt with was again, friendly, knowledgable, asked me questions and explained a couple of things to me. Felt like she was part of the team and not just a face behind the desk. It's a brilliant experience, far better than ******** **** ****** who I went to see a couple of weeks before. Thank you - I hope the treatment is as good as your service!"

"I can confirm that all the staff who I met yesterday were very professional and friendly. Susan in particular came across as being very understanding and caring for me as customer and as a person , so I would say she represents your company very well. So far so good, will give it a try..."