Hair Loss Consultation Comments: “…Thank you very much for the incredible customer service I received yesterday…”
“I thought Cisca Van Rensburg, Trichologist – Was very informative and to an extent comforting. Gayzen Weiner, Treatment Advisor – She was also informative and friendly. Reception was friendly and prompt. The lady that gave me the treatment on the day was exceptional”
“I was very happy with the service I was given. A welcome change from the disgusting treatment I have had with another clinic. Cisca was good and Trinity was also very pleasant and helpful. I am also pleased to see you follow up with clients to check they have been dealt with appropriately. This is shown by your good staff and service.
“Dear Belgravia Centre
Thank you very much for the incredible customer service I received yesterday. I was so impressed even before I came to the clinic by the kind phone call I received confirming by appointment. On arrival at the clinic, the receptionists were very welcoming and I could not ask for more. Yesterday was incredible by the service I received from Susanna when she spoke to me, carried out my examination and explained the treatments available. I further went on to see Gayzen who was so kind and helpful discussing with me the treatment recommendations. I was so moved that there people like her ready to discuss with me treatment for my hair loss.
I look forward to the new regime of treatment using the laser comb and the rest of the other treatments that were recommended.
The only thing I realised when I arrived home was that the treatment for the itchy scalp was not given to me.
Thank you very much.”
“All your staff were very courteous and professional, and in particular Gayzen dealt very effectively with concerns I had about the free laser comb.”
“Jane the Trichologist was friendly and straight forward when explaining the products. She was detailed and seemed knowledgeable. Susan the Treatment Advisor was very friendly and professional. I Was greeted well by reception and my appointment was on time.”