Hair Loss Blog

Belgravia’s policy ensures nobody is tied in to a long-term programme or obligated in any way to go ahead with a treatment course during their initial consultation.

Please read our full terms and conditions with regards refunds, below. If you have any further queries, please contact our team who will be happy to answer your questions.

Belgravia Centre Refund Policy

Terms and conditions for Belgravia hair loss treatment medications

• Patients are entitled to a refund for any medications that have been paid for if they have not already been dispensed from the pharmacy.

• There is a prescription charge of £25 per prescription which is included in the treatment programme, but is non-refundable.

• We are unable to provide a refund for any medications already sent to, or taken by a patient.

• Any products or services that have been used will not be refunded.

• Refunds will be issued by the original purchase method.

• When returning items, if you do not return them in person to one of our hair loss clinics, please obtain a certificate of posting since we cannot be held responsible for items lost in the post.

• Any original postage and packaging costs and those incurred returning the item(s) are not refundable unless you have received a faulty item.

Terms and conditions for the HairMax® LaserComb or LaserBand when bought alongside a Belgravia hair loss treatment course

• The complimentary or reduced priced LaserComb or LaserBand is issued when a 12-month treatment course from The Belgravia Centre is paid for in full and in advance.

• Should the course of medication be cancelled for any reason during the 12-month period then a refund will be issued minus the value of the LaserComb or minus the difference between the reduced price and the full price of the LaserBand.

• Existing patients who would like to partake in this offer must start a new treatment course paid in full for 12 months.

• Patients can only receive one free or reduced priced LaserComb or LaserBand.

• Refunds will be issued by the original purchase method.

• When returning items, if you do not return them in person to one of our hair loss clinics, please obtain a certificate of posting since we cannot be held responsible for items lost in the post.

• Any original postage and packaging costs and those incurred returning the item(s) are not refundable unless you have received a faulty item.

Terms and conditions for Hair Vitalics food supplement when bought alongside a Belgravia hair loss treatment course

• The complimentary or reduced price Hair Vitalics food supplement products are issued when a 12-month treatment course from The Belgravia Centre is paid for in full and in advance.

• Should the course of medication be cancelled for any reason during the 12-month period then a refund will be issued minus the value of the Hair Vitalics supply or minus the difference between the reduced price and the full price of the Hair Vitalics course provided initially at the start of the treatment course.

• Alternatively, if your Hair Vitalics have not been opened and are still in date (the Best Before date can be found on the bottom of each box), you may send them back to us. Once we have successfully received the product(s) back, undamaged, you will then be entitled to a refund from us, which will be paid within 7 days of receipt.

• Refunds will be issued by the original purchase method.

• When returning items, if you do not return them in person to one of our hair loss clinics, please obtain a certificate of posting since we cannot be held responsible for items lost in the post.

• Any original postage and packaging costs and those incurred returning the item(s) are not refundable unless you have received a faulty item.

The Belgravia Centre

NO VAT ON BELGRAVIA HAIR LOSS TREATMENTS – SAVING 20%

Recent news headlines everywhere seem to be focussing on how millions of us have been rushing to the shops and stores to beat the VAT rise – and the Belgravia Centre has been no exception, seeing a huge but unnecessary surge in appointments over the bank holiday.

So we thought that we should remind you of two important benefits available to all hair loss sufferers:

• Belgravia’s home-use combination courses consist of the only treatments medically and clinically proven to reverse male and female pattern hair loss in most cases.
• All Belgravia’s hair loss treatments 100% free of VAT, meaning a direct saving of 20%

So if you want the best results in the shortest possible time at an affordable cost for most, contact us on 0800 077 6666 or message the centre. Our hair loss success stories show how effective a Belgravia treatment course can be.

With the fast pace and increasing pressures of modern life, it can be difficult to spend time on your hair. However, good care is essential to how your hair looks and behaves; which in turn impacts on how you feel about yourself and your appearance. Here are 10 easy ways to liven up your locks:

Eat well

Hair is largely made of keratin, a protein. Therefore, a protein-rich diet can help promote hair health and growth. Other vital nutrients include zinc and unsaturated fats, including Omega-3. All these nutrients can help promote shiny, glossy and healthy hair.

Avoid the heat

Sometimes using heat on your hair is inevitable and you should always use a protective product beforehand. However, where possible, try to reduce the amount of heat your hair is subjected to. Showering in slightly cooler water, or using the ‘cold’ setting on your hairdryer will both help to reduce the heat damage your hair sustains.

Wash well, but not too often

Everyone’s hair is different and will require a different schedule. As a general rule, washing your hair every day is not recommended, as it can strip the hair and scalp of essential oils. Every other or third day is optimum for most people. Belgravia offer a wide range of specially formulated shampoos and conditioners for every hair type.

Purify your hair

Replacing your usual shampoo with a purifying one once a week will strip out any product build up, leaving hair shiny and smooth.

Keep it under wraps

In an ideal world, swimmers should wear a cap to protect their hair from chlorine. However, since very few of these go with holiday swimwear, it’s best to pack a chlorine shampoo, used frequently to prevent chlorine build up drying out your hair.

Stay on the cutting edge

Regular hair cuts will help keep your hair in tip-top shape by removing any split ends and encouraging growth. You may not want a dramatic new look every time, but a regular trim is essential for maintaining hair health and shape.

Colour-me-good

As Baz Luhrmann once said ‘Don’t mess too much with your hair, or by the time you’re 40, it will look 85’. Constant colouring, bleaching and re-colouring can seriously damage your hair, so be careful which products you use and how often you administer them.

Avoid friction

If tying your hair back then don’t use an uncoated elastic band. These rub on the hair, causing frizziness and split ends. Tight corn-rows or braids can also cause extreme tension on the hair shafts and damage to the follicles. Similarly, don’t vigorously towel dry your hair after showering, as this can also cause frizz.

Treat yourself

Make time to pamper your hair with an at-home oil treatment or favoured hair mask at least once a week. Regular treatments will help keep hair soft, supple and in excellent condition. Don’t be afraid to experiment until you find the right product for you. Belgravia has a large range of hair care products to choose from.

Accept your hair for what it is

Always choose products which suit your hair type to achieve the best results. The correct choices can maximise your hair’s health and appearance to create a truly stunning look.

Popular hair straightening salon treatment Brazilian Blowout became the centre of a lawsuit last week after stylist Kimberley Ryley filed a civil action against the company in America. Her decision was sparked by a recent Health Canada warning that was issued against the product after it was found to contain 12 per cent formaldehyde, 60 times the legal limit for cosmetics, and a potential trigger for hair loss.

The treatment, popular with celebrities including Jennifer Aniston, Nicole Richie and Lindsay Lohan, de-frizzes hair making it easier to straighten and minimising the need for blow drying or styling over the 12 week period that follows treatment. To achieve this ‘wash and wear’ hair, a treatment of up to 90 minutes is necessary, where hair is washed, treated with the Brazilian Blowout solution and then flat-ironed. The treatment is only available in salons.

However, following a series of complaints from users of Brazilian Blowout, with symptoms including runny nose, burning eyes, and hair loss; Health Canada launched a full investigation into the reputedly formaldehyde-free product. Following a series of laboratory tests, which appeared to show exceptionally high formaldehyde levels, they issued a full warning on 7th October.

This was quickly followed by the Oregon Health and Science University’s Centre for Research on Occupational and Environment Toxicology’s (Oregon OSHA) release the following day recommending all stylists administering the treatment wear protective clothing and ensure clients are fully informed about the risks.

The news attracted the eye of Kimberley Ryley, a hair-stylist who frequently applies Brazilian Blowout to clients’ hair, and has a history of ill-effects following each treatment. Upon hearing the news, she launched a class action lawsuit against the company which has since received emails from over 200 stylists and product users who wish to be included in the suit.

It’s quite a blow for the ‘formaldehyde-free’ product; although it is unclear whether the potentially toxic levels of formaldehyde are permanently present in the solution or created when heat is applied, through straightening or blow drying. As both of these steps are necessary to use the product, if either claim is found to be true, Brazilian Blowout could also find itself facing a lawsuit for international deceit.

Brazilian Blowout’s response so far has been vehement denial. When the news first broke, they suggested that Health Canada had perhaps mislabelled a chemical present in the solution as the hair-loss culprit formaldehyde. They have also commissioned an air monitoring study in a typical salon environment. This took place on 9th October and appeared to show safe levels of formaldehyde in the atmosphere when treatments were performed. A press statement of the results followed soon afterwards. Interestingly, the company does not deny formaldehyde is created during use, only that the levels emitted are not toxic.

This debate looks to be ongoing for a while, and will require extensive research on both sides of the case to prove or disprove the potential dangers of the treatment. In the meantime, it will be interesting to see if our favourite poker-locked stars start sporting a curlier look to avoid the threat of hair loss.

Here are some comments emailed from hair loss sufferers who visited for a consultation last week. Keep a lookout for our consultation feedback comments, which are uploaded every week…

“Leonara Doclis – I was a little apprehensive and nervous about going to Belgravia but Leonara made me feel very relaxed and comfortable. She explained my problem in detail and provided an expert opinion on what treatment would best suit me. Pam Loveday – Pam from the very first contact has been extremely friendly and explained everything to me in great detail. She has on many occasions answered my questions in a very professional manner. Receptionists – I was dealt with promptly and was treated very politely. I was also offered a treatment session and the lady that did this was very nice and explained everything she was doing and why she was doing it.”

“Daiva was very friendly, knowledgable, made sure I understood what she was saying and prompted me to ask questions. Very nice experience which put me at ease. Pam Loveday was extremely friendly, no pressure to buy, answered all my questions, made me feel confident in your service and about going ahead with the course without any obvious sales patter. Excellent. The receptionist I dealt with was again, friendly, knowledgable, asked me questions and explained a couple of things to me. Felt like she was part of the team and not just a face behind the desk. It’s a brilliant experience, far better than ******** **** ****** who I went to see a couple of weeks before. Thank you – I hope the treatment is as good as your service!”

“I can confirm that all the staff who I met yesterday were very professional and friendly. Susan in particular came across as being very understanding and caring for me as customer and as a person , so I would say she represents your company very well. So far so good, will give it a try…”

Here are some comments sent by email from hair loss sufferers that have visited for their first consultation in the last week. We post such comments on a weekly basis.

“I thought everyone was completely friendly, efficient and made me feel at ease. Leonora Doclis, was very proffesional, answered all my questions and diagonised my problems efficently and provided me with a remedy. Tasha Cox, was very friendly and went through all the payment packages and answered all my questions. Reception, the lady who greeted me was very friendly, efficient and answered me promptly and made me feel at ease.”

“Trichologist was good and very informative and explained our son’s problem really well. Daiva made Him feel much better in himself and once he was told that he was not the youngest client treated this made him feel a lot better and less nervous. Cherie again was very informative and explained the treatment in good detail. Reception ladies were good, polite and helpful. My wife and I were reluctant to visit due to our son’s age but once inside and after speaking to Daiva and Cherie we were all left feeling that our visit was worthwhile.”

“Susan was extremely helpful. There was obviously a lot covered during my time there so I am sure in time I will have further questions. It would be impossible for me to be critical of any of the staff I met.”

“Leonora explained everything about the examination and treatment recommendations clearly and made sure I understood everything I asked. I was fairly pleased with what she had to say. Cherie was very helpful when it came to explaining everything I wanted to know about the treatment. She made clear the costs and how they would all work.
I was happy with how the receptionists greeted me. I was seen to very quickly and had no problems.”

“Edyta was very friendly and professional. Trinity was good, answered all questions well and made me feel at ease about the system, and the receptionists were friendly and efficient.”

” Daiva was really nice! Very professional. Tasha was really down to earth – again, really nice. The reception were 100% fine.”

Read how hair loss sufferers felt about visiting The Belgravia Centre for their consultation. Here are some of last week’s comments emailed by men and women after their free tricho-check…

“I was delighted with the service I received from all of your staff. They were professional and knowledgeable and I would have no hesitation in recommending your clinic to friends. I came from the ****** ******** Clinic where the experience I had with staff was very poor. Perhaps it would have helped if I had been famous!! “

“I found Vaida very warm on approach which was lovely and put me at ease, I found her very pleasant. I found pam ‘a true delight’ very welcoming, down to earth, easy to talk to she explained everything that I needed to know. I felt she explained everything extremely well, I was very happy. The reception were very welcoming and I was seen to straight away. As this was my first visit to the centre I found the whole atmosphere very welcoming – staff know what they are doing; a good first impression.”

“The visit that I had to Belgravia was great.  You were made to feel comfortable and at ease, and all the staff that I dealt with were very welcoming.”

Read how clients felt about visiting The Belgravia Centre for their hair loss tricho-check. Here are some of last week’s comments emailed by clients following their free consultation…

“Elena was very professional and has a lovely, caring ‘bedside manner’. Her explanations were very clear and she took the time to answer my questions – I didn’t feel rushed.  I appreciated her honesty.  I was very impressed with her, especially her knowledge of afro-caribbean hair (which I was not expecting!). The overall atmosphere was professional and relaxing.”

“The Trichologist, she has given me a very warm welcome, beyond my expectation. During the consultation she has explained to me about my hair losses and how it occurs. Susan Gleeson has also given me a very good welcome and discussed  the cost for the treatment. Everything was explained clearly to me about the products they used and the facility they offer for the payment.”

“The lady I first spoke to was a lovely and friendly person who made me feel comfortable and relaxed. Cherie Riding was a very beautiful and approachable lady who offered sound advice. On first impression, when I walked into reception, The Belgravia Centre struck me as a very well organised place, full of happy and helpful staff. The service is fantastic.”

Read how clients felt about visiting The Belgravia Centre for their hair loss tricho-check. Here are some of last week’s comments emailed by clients following their free consultation…

“Regarding the two staff I met during my consultation yesterday, I can say that I was highly impressed with both of them. I found both the examination and the consultation to be very professional and informative. There was no problem answering any of my many questions and at no time did I feel that there was a time constraint on my visit.
Many thanks to both.”

“I thought all the staff I saw were very professional and very helpful with the information they gave me. Very happy with the outcome and glad I came to see your team.”

“Vaida was very helpful answered question and listened to concerns. Gayzen again very helpful explaining in good detail what would happen and what to expect and when. Overall a relaxing session. I was put at ease from the moment I arrived and enjoyed the experience.”

“Vaida was polite and informative. I do believe English is not her first language hence the barrier to communication. Cherie was really friendly, polite and pleasure to see. She was very informative, not clinical or to conservative about the treatment. A real credit to your organisation and great joy to have met, I certainly will be recommending her to other people. The person who washed and did the treatment with the creams and lasercombs was exceptional friendly and warm personality.”