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Hair Loss Consultation Comments: “…very nice and well-situated…”

“Hi.  As you must know when a female is losing her hair, it can be very distressing (as I certainly am).  So I was upset going to the clinic, not knowing why I was losing my hair. But from the moment I entered the 1st port of call was the receptionists who were friendly helpful offering me tea/coffee. Next port of call was the hair specialist, who gave my hair a thorough check over, and took time to show me the photos of my hair, and explained my hair loss. Very professional. Next I saw Susan Gleeson treatment advisor, and this lady explained all treatment plans etc. This was the lady who put my mind at rest.  She explained all about what treatments I will receive, also (as I have genetic women hair loss pattern) she said that I will be looked after, to maintain my hair, So hats off to this lady.”

New Street 1st Floor Reception 740_edited-2

“I was very pleased with the whole experience of the centre and the people I met on the day. I soon be contacting Gayzen to arrange another follow up appointment .”

“I have to say I was incredibly impressed with the service, in particular Edyta who made me feel extremely comfortable in a delicate situation. She have great advice and the level of customer service was outstanding. I left feeling very confident in the staff and the centre in general. Had a lovely cup of tea made for me while I had the treatment. Keep up the great work, the centre made a very unpleasant situation easy and comfortable!”

“The visit was very nice and professional. Rali had a close look at my hair and interviewed me about everything that might be helpful in applying the appropriate treatment. I felt really comfortable there and free to asked any questions – so I used this opportunity. She also took some pictures of my hair and showed them all to me. However, which I also find very professional, she decided not to apply any treatment at the moment as due to some problems with my scalp. I will have to visit a dermatologist first.  I didn’t see the treatment advisor as it was decided not to apply any treatment before having seen the dermatologist. Right after I entered the centre somebody asked me to come to the desk and fill in the necessary forms. I didn’t have to wait too long.  The clinic itself is a very nice and well-situated place.”

“I found Saive to be very professional. I was made to feel very comfortable and relaxed.  Saive was very thorough, explaining each issue in detail and in a language that was easy to understand (not loads of jargon).  I felt reassured by the end of the consultation that I had made the right decision in choosing Belgravia.  Again, I found Pam to be very professional and it was apparent that she knew her field.  Pam was clearly passionate and confident about the products but did not make me feel pressured into purchasing them.  Instead, I was reassured by the manner in which she presented the products and the photo images that she showed me.  The ambiance of the clinic was very clean, comfortable and inviting. I did worry that the grandiose look of the clinic would be reflected in the price, but I was pleasantly surprised. If the products are effective, I would have no hesitation in recommending your clinic to family and friends.”

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Hair Loss Consultation Comments: “pleased there was no hard sell”

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