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Hair Loss Consultation Comments: “I didn’t know what to expect but I’m glad I visited”

“Daiva, I was very pleased with her service, made me feel comfortable and seemed very knowledgeable about the issue.  I didn’t know what to expect but I’m glad I visited and just hope to see some results from the treatment.  Shamima was also very helpful and friendly – gave me a range of payment options before helping me choose the best for me.  Excellent service.  Receptionists were very friendly and helpful and I was greeted as soon as I walked in, again excellent service.”

Reception and Pharmacy  for new site (740)

“Loida was very helpful, gentle and informative.  Tasha Again very helpful, cheery and informative and didn’t force the hard sell I was expecting.  Receptionists were cheery and smiling as you approach the desk and I was offered water while waiting.”

“Jenna was helpful and informative advising me on technical issues.  Very good.  Shamima was excellent, helpful and very informative giving me full informative information and was a pleasant lady.  Reception staff were good presentable, friendly over the phone and in person.”

“I saw Leonora.  She was very professional and easy to understand in her explanation of my diagnosis and treatment.  She has an easy relaxed manner and I had occasion to speak to her again today with some further queries and she put me at ease and made me feel relaxed about the whole process.  Pam also has a very friendly and outgoing approach in how she talks and explains things to patients.  What I appreciated in her explanation of the treatment costs was her honesty. I didn’t feel that she was just trying to sell me something to make money but was offering me the best option to suit my needs.  Right from the first call I made to being physically present at your centre, I was very impressed by the friendly and courteous nature of the staff.  We live in a society today where customer service seems to have gone out of fashion but I am happy to say that it is not the case with the staff at your centre. The Japanese lady that gave me a scalp massage and showed me how to use the laser comb was simply fantastic in her approach.  I would also like to mention the quality and honesty of your website. I came across your centre by typing in ‘hair loss treatments’ into the Google and your site hit all the key points that I was looking for. You come across as a centre that doesn’t preach something it can not offer and I hope that over the course of my treatment the advice and service will continue as it has started.”

“I was impressed with all of the services.  Very efficient.  Thanking you.”

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