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Hair Loss Consultation Comments: “the customer service was fantastic”

“I came for a consultation appointment on Tuesday a week ago, 13th June and was very anxious and worried about my apparent hair loss and thinning having never expected to encounter this problem, having had actually what was considered ‘lovely hair’ all my life. I found the whole experience at your clinic positive and enjoyable.
Alexandra Berkeley was very knowledgeable and efficient and put me at ease. I had already investigated all possibilities as to what was going on with my hair, so I understood all what she was saying, and although she came out with the diagnosis of female pattern hair loss (which is something I wouldn’t like to have) it wasn’t a shock to find that out and the way she presented the diagnosis and outcome was professional and well dealt with and didn’t leave me feeling hopeless. Farzana Maudhoo was very helpful in taking me through my treatment recommendations and gave me good information about the costs options available to help with this. I found everyone on the reception desk and the general atmosphere at the centre a good experience. Also Alicia – a spanish lady who did my first clinical treatment therapy was lovely and provided a very relaxing treatment and said a lot to encourage me to stop worrying. And I have to say, for the first time in ages I woke up the next day feeling happy which has continued.”

Belgravia Centre City of London Hair Loss Clinic Liverpool Street

“I had a fantastic time yesterday during my first visit at Belgravia Centre Liverpool street. Mohammed checked my hair very professionally and advised me the best possible way to recover. Very gentle and helpful person. Cherie recommend good deal and reasonable options for treatment. Excellent atmosphere. But price should be considered in future for the long-term patients. The receptionist was very friendly and welcoming to every patients in the centre. Well mannered and helpful. Very good location and easy to pop in at anytime. Clean and attractive reception and building.”

“First off I thought the customer service was fantastic, from reception all the way to the specialists. Very friendly and helpful and did not make me feel uncomfortable. I was out of my comfort zone and felt welcomed as soon as I walked in. Would highly recommend to anyone. Mohammed was polite, knowledgeable and I felt as if I was in good hands. Keep up the good work. Many thanks.”

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