“I found Alexandra to be an excellent specialist. She spoke to me clearly and I found it very easy to understand some of the more technical aspects. She was reassuring and non-intrusive. Deborah went through the options clearly and concisely and let me understand the different options and things. In reception, I was dealt with well. I felt that the centre was very nice, well presented and people were kind and welcoming. I will be in touch soon to book my first scalp treatment.”
“Mohammed Rahman, I was happy with his examination. Farzana was very friendly and was very prompt in answering clearly to all my questions, a big Thank you to her!
I was very happy with the reception area and my waiting time was not long at all. The centre was very clean and pleasant looking.”
“What a truly lovely lady Daiva is. Very professional, polite and knowledgeable. She put me at ease straight away and calmed my concerns, whilst assuring me that all hope is not lost and I can be helped. Truly lovely lady. What a lovely bubbly person Cherie is; and a great asset to your team. She was most helpful in helping both me and my partner decide the best treatment to take, with no pressure to take any particular course of treatments. Plus she’s an endorsement for your clinic herself, knowing that was what finally made my mind up. So polite and helpful. Our visit was not only successful but we felt totally at ease. Reception staff were lovely, helpful, professional and polite and nothing was to much trouble. All very nice helpful ladies. The clinic is so very well run. Everything runs so smoothly and efficiently. We hardly had any waiting time at all between our appointments. And it’s extremely clean.”
“Julia Lee was excellent, and very knowledgeable about the casues and treatment. She took photos and made me feel hopeful about the problem. Trinity Gardiner was also very good and friendly, and cooperative about the payment method I wanted. Reception were helpful and courteous and were able to deal with my queries. I thought the clinic in the City of London was well run and flexible and also able to offer more services (like hair massage) than I realised.”