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Hair Loss Consultation Comments: “…Susan was SUPERB!..”

“Leonora Doclis was very helpful and polite and maintained high standards throughout our interaction.  Her explanation skills and the way she cleared up a few issues I raised was exceptional.  Top job.  Devinder Purewal was very helpful aswell and explained to me fully the options I had available to me.  Overall the experience was a very good one.  I was made to feel welcome and was not embarrassed to ask questions.  The reception did a very good job and were very polite. Professional standards were at a high all round.”

Belgravia Centre Piccadilly (740)

“Irina was courteous and very helpful and had a sympathetic manner in her consultation with me.  They were very cheery and polite as well as being efficient.  As I was rushed having seen Irina due to a delay in getting to see her, I did not have a complete session with Susan, and we arranged that I would either telephone her or come and see her another time.  As a person, Susan was professional and polite and had a very engaging and sensitive style.”

“Leonora was very welcoming and informative.  She was able to explain the reasons behind hair loss and looked specifically at my hair to offer a solution.  Susan was SUPERB!  I was in direct contact with her before the appointment, and she gave me a good deal of information on the treatments and pricing.  She booked an appointment for me immediately, and even took time to come out and welcome me whilst I was waiting at reception.  She was extremely helpful and welcoming – can’t sing her praises enough!  I was dealt with immediately by reception, and was welcomed with a warm smile and a pretty face. Really welcoming and kind – made me feel comfortable and relaxed on what is quite a sensitive subject for me.  Thanks again!”

“Leonora was first and foremost very friendly and this allowed me to be comfortable from the get go.  She was very helpful and reassuring in explaining the potentials results of treatment whilst going into very informative details in the causes and process between hair loss and regrowth.  She explained how the treatment works and why it was best recommended for my particular case.  I was pleased with the consultation and look forward to the next appointment.  Trinity was friendly and professional, advice was very well structured and informative.  She reiterated the process of the treatment that Leonora had already explained which ensured I understood exactly how the whole process would work providing I follow the instructions and take my prescriptions accordingly.  Trinity was also very encouraging and honest whilst recommending hair growth boosters like the LaserComb.  Reception was welcoming, very busy yet still able to keep the friendly faces as well as the smiles whilst keeping me updated on waiting times.”

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