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Hair Loss Consultation Comments: “…a comforting feeling of being in a place that was professionally organised & run…”

“Loida was very friendly and clear about what I needed to do.  Made it very simple and easy to grasp.  Pam – my favourite!  She was extraordinarily kind and up front about the treatment.  Didn’t feel pressurised into buying but felt very comfortable in making good decisions with Pam’s help.  A lovely lady!  Also, reception were very efficient and clear in their instruction, friendly and speedy.  The clinic clean and easy to get to.  Directions were very good too.  The lady who did my scalp treatment helped me to understand how to use the hair laser and was very good in the treatment.  She was very chatty and friendly too.”

New Street 1st Floor Reception 740_edited-2

“Danka was very informative, discussed the complete procedure and aftercare, answered all our questions and made us feel at ease and comfortable.  We didn’t feel rushed at all. Thank you.  Susan is a lovely, friendly person.  Felt totally at ease.  Explained the costing and treatments and offers to help us sign up.  It was costing much more than I expected, especially for three of us to be treated for many years to come.  Everything was right.  Reception staff are very helpful and polite.  Arranged our appointments to suit me, so that I could sit in with both of my sons.”

“I already had a good understanding of hair loss & my condition.  Leonora was able to provide her expertise at level of explanation and advice that complimented what I knew and instilled further confidence in what was possible to improve my condition.  Gayzen clearly & fully explained the options & cost of treatment, from which I was able to make an informed decision.  I received prompt attention in a natural, pleasant & friendly manner.  The large reception area, corridor with various cubicles and the idea of being passed from one member of staff to another had the initial feeling of being on a conveyor system in a manufacturing plant.  However, the attention & advice I received by each staff member in an unhurried manner immediately gave me a comforting feeling of being in a place that was professionally organised & run, delivering a level of service that suited me.  I had a sample treatment session of menthol scalp paste & infra red, which felt very beneficial; the staff member was very considerate, making me feel very relaxed & comfortable.  From that experience, I shall be looking to book further sessions.  Overall, generally very impressed with the clinic and the convenience of locality.”

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