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“My experience was a really positive one. Both Julia and Farzana were really lovely and explained the whole process and everything that was on offer. Farzana was very sympathetic to my current financial status and along with informing me of all the options provided, guided me to the most realistic one for my needs. Didn’t spend too much time in reception, but the girls were really friendly and informative. Looking forward to starting my treatment soon.”

“I was pleased with my visit on Saturday. The reception staff were friendly and the reception area looks clean and modern. I found both Mohammed and Fiona polite and professional and they provided me with all the necessary information in a clear and concise manner. I was also pleased there was no hard sell. In summary pleased and impressed with my visit.”

New Street 1st Floor Reception

“Monika was such a nice person, she treated me in the kindest was possible. What I liked about Monika is she was honest with me and she told the truth without hiding anything. She clearly explained what the reason for my hair loss was and made everything clear, also after meeting her I felt more confident that my hair will grow back. I am looking forward to meeting her again in three months for my check up! Farzana was very informative and kind. She told me that I look nervous (which was 100% true) and told me not to worry about anything which made me feel a lot better. She was really informative about the treatment course and gave me all the information I need. Such a great person! The receptionists ware awesome! They had a big smile on their face and greeted me in the nice and professional way possible. I don’t know what else to say but they are doing a great job. A big thumbs up from me! The clinic was really well maintained and looked presentable. It also had the facilities that most people will require when they visit the clinic. On the other hand, the environment of the clinic was calm and quiet. Just the way I like it! Overall you guys are providing a great service and once again a big thumbs up from me!”

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“Monika Was such a nice person, she treated me in the kindest way possible. What I liked about Monika is she was honest with me and she told the truth without hiding anything. She clearly explained what the reason for my hair loss was and made everything clear, also after meeting her I felt more confident that my hair will grow back. I am looking forward to meeting her again in three months for my check up!

Farzana was very informative and kind. She told me that I look nervous (Which was 100% true) and told me not to worry about anything which made me feel a lot better. She was really informative about the treatment course and gave me all the information I need. Such a great person!

The receptionists were awesome! They had a big smile on their face and greeted me in the nice and professional way possible. I don’t know what else to say but they are doing a great job. A big thumbs up from me! The clinic was really well maintained and looked presentable. It also had the facilities that most people will require when the visit the clinic on the other hand the environment of the clinic was calm and quiet. Just the way I like it! Overall you guys are providing a great service and once again a big thumbs up from me!”

Reception and Pharmacy

“Julia was articulate and concise with her consultation. Attentively, she listened to my story and appeared to advise honestly and sincerely rather than tell me that I wanted to hear. Pam was very helpful; also sincere, honest and pragmatic. A short meeting but a good conversation. Reception staff were indeed prompt and polite and the clinic appearance/atmosphere was fine, no issues.”

“I can confirm that I was very happy with my first visit to the Belgravia Centre yesterday. I found Daiva to be very professional and the advice and information she provided me with was both helpful and reassuring. She was also very sensitive to my initial anxieties and concerns. Your treatment advisor, Cherie was equally helpful and pleasant and clearly explained the costs involved with the proposed treatment plan. The reception staff were polite and welcoming.”

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“I found Alexandra to be an excellent specialist. She spoke to me clearly and I found it very easy to understand some of the more technical aspects. She was reassuring and non-intrusive. Deborah went through the options clearly and concisely and let me understand the different options and things. In reception, I was dealt with well. I felt that the centre was very nice, well presented and people were kind and welcoming. I will be in touch soon to book my first scalp treatment.”

“Mohammed Rahman, I was happy with his examination. Farzana was very friendly and was very prompt in answering clearly to all my questions, a big Thank you to her!
I was very happy with the reception area and my waiting time was not long at all. The centre was very clean and pleasant looking.”

New Street 1st Floor Reception 740_edited-1

“What a truly lovely lady Daiva is. Very professional, polite and knowledgeable. She put me at ease straight away and calmed my concerns, whilst assuring me that all hope is not lost and I can be helped. Truly lovely lady. What a lovely bubbly person Cherie is; and a great asset to your team. She was most helpful in helping both me and my partner decide the best treatment to take, with no pressure to take any particular course of treatments. Plus she’s an endorsement for your clinic herself, knowing that was what finally made my mind up. So polite and helpful. Our visit was not only successful but we felt totally at ease. Reception staff were lovely, helpful, professional and polite and nothing was to much trouble. All very nice helpful ladies. The clinic is so very well run. Everything runs so smoothly and efficiently. We hardly had any waiting time at all between our appointments. And it’s extremely clean.”

“Julia Lee was excellent, and very knowledgeable about the casues and treatment. She took photos and made me feel hopeful about the problem. Trinity Gardiner was also very good and friendly, and cooperative about the payment method I wanted. Reception were helpful and courteous and were able to deal with my queries. I thought the clinic in the City of London was well run and flexible and also able to offer more services (like hair massage) than I realised.”

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“I was happy with the examination carried out by Mohammed. Farzana Maudhoo, Treatment Advisor, was very friendly and was very prompt in answering clearly to all my questions, a big thank you to her!  I was very happy with the reception area and my waiting time was not long at all and the centre was very clean and pleasant looking.”

“Sejal was excellent. She explained the process very well and there was no high sales pressure which I liked. Farzana, again excellent. She gave me various options and again no high pressure sales tactics. The receptionists were very Good also; friendly and professional. The clinic is very nice. Much larger than I anticipated. Clean and Professional. I wished you were in the USA!”

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“Rali was really good and informative, with concise answers to my questions. Pam was really good and informative, with no pressure being made but providing the options which was really useful. Reception was no problem at all, all was good. The clinic had a good appearance and was clean and tidy, professional looking. Look forward to future visits.”

“I can confirm that I was very happy with my first visit to the Belgravia Centre yesterday. I found Daiva to be very professional and the advice and information she provided me with was both helpful and reassuring. She was also very sensitive to my initial anxieties and concerns. Your treatment advisor, Cherie was equally helpful and pleasant and clearly explained the costs involved with the proposed treatment plan. The reception staff were polite and welcoming.”

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Belgravia Centre YouTube Channel - Hair Loss Treatment Video Testimonials from Clients

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To coincide with the launch of Belgravia’s new advertising campaign featuring four of our hair loss treatment clients, we have uploaded accompanying video testimonials from each of them to our YouTube channel.

In these videos posted below, you can find out what each person thinks of their Belgravia experience to date, including why they chose to seek professional hair loss help in the first place. 

You can scroll down to see short edits and the full length video testimonials from each of our featured clients, or click on the icons below to jump straight to their specific videos.

Watch Joe's Belgravia Hair Loss Treatment Testimonial Videos

Click to Watch Joe’s Videos

Watch Rohit's Belgravia Hair Loss Treatment Testimonial Videos

Click to Watch Rohit’s Videos

Watch Ms S's Belgravia Hair Loss Treatment Testimonial Videos

Click to Watch Zahra’s Videos

Watch Tolesa's Belgravia Hair Loss Treatment Testimonial Videos

Click to Watch Tolesa’s Videos



Watch Joe’s Video Testimonial

Condition: Male Pattern Hair Loss

View Joe’s Success Story to see his regrowth results close up. 

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Full Length Video:


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Watch Rohit’s Video Testimonial

Condition: Male Pattern Hair Loss

View Rohit’s Success Story to see his regrowth results close up. 

Short Edit:

Full Length Video:


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Watch Zahra’s Video Testimonial

Condition: Female Pattern Hair Loss 

View Zahra’s Success Story to see her regrowth results up close. 

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Full Length Video:


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Watch Tolesa’s Video Testimonial

Condition: Male Pattern Hair Loss

View Tolesa’s Success Story to see his regrowth results close up. 

Short Edit:

Full Length Video:


Go back to top of page ^


The Belgravia CentreThe Belgravia Centre

The Belgravia Centre is the leader in hair loss treatment in the UK, with two clinics based in Central London. If you are worried about hair loss you can arrange a free consultation with a hair loss expert or complete our Online Consultation Form from anywhere in the UK or the rest of the world. View our Hair Loss Success Stories, which are the largest collection of such success stories in the world and demonstrate the levels of success that so many of Belgravia’s patients achieve. You can also phone 020 7730 6666 any time for our hair loss helpline or to arrange a free consultation.


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“I was very happy with the overall service. It was professional, quick and all of your staff are very friendly. The centre was also well located as it’s next to my workplace.”

“I have no negative comments – the service that I received was excellent throughout. It was highly professional, I was quickly dealt with and there was flawless customer service. Many thanks.”

“The receptionists were delightful, along with Delecia and Trinity who offered a very helpful and professional service. Thank you.”

New Street Laboratory and Reception 740

“Overall I had a very good and professional experience at the centre, I received top quality service and advice which ultimately led to buying the products. Patricia Goncalves was extremely professional. She clearly explained to me my symptoms and the adequate treatment which did a lot to restore my confidence. Very very nice lady. The reception girls were really nice and helpful. Very polite and overall very welcoming. Donna Smith was also pleasant, she explained to me the costs and the treatment available and also explained to me the methods in using the medication. Overall it was a very good experience.”

“I was pleased with everything. Ms Kadyte provided me with everything I needed to know regarding my hair loss and I really appreciated her effort. She had emailed me the picture she took of me which made me very happy as I requested this from her before I left. Ms Smith also did a very good job at walking me through the treatments, the prices and what they can offer me. Thank you.”


The Belgravia CentreThe Belgravia Centre

The Belgravia Centre is the leader in hair loss treatment in the UK, with two clinics based in Central London. If you are worried about hair loss you can arrange a free consultation with a hair loss expert or complete our Online Consultation Form from anywhere in the UK or the rest of the world. View our Hair Loss Success Stories, which are the largest collection of such success stories in the world and demonstrate the levels of success that so many of Belgravia’s patients achieve. You can also phone 020 7730 6666 any time for our hair loss helpline or to arrange a free consultation.


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“The clinic was professional and organised. The staff were friendly and helpful. The specialists were clear, up front and good-natured.”

“I did not know what to expect visiting the Clinic but as soon as I arrived, the front desk were very efficient, and friendly and I could not have ask for more from them. Great service. The Clinic is very up market and up to date, it was certainly nothing how I expected it to be and made me feel very confident as soon as walked in and to add I am loving the products. My adviser, what a lovely person, very professional, at the same time, she made me feel really comfortable and that it is not the end of the world with hair loss, she did not rush through the consultation, and explained everything clearly. All in all I am so happy I took my time to visit the Clinic and already seeing an improvement in my hair. :)”

REVIEW The Belgravia Centre Hair Loss Clinic London Liverpool Street

“I would like to say the service provided by all members of staff at the Belgravia Centre located in the Liverpool street was excellent. All my questions in regards to my treatment as well as my diagnosis were answered in a lot of detail and was very helpful. Julia and Cherie both did a great job doing this for me. The reception staff were also very welcoming. Thank you for your great service.”

“I must say that after leaving the Belgravia Centre I thought about the service I had received and between the reception team, Lindsay and Donna, I cannot fault them on anything. All were very professional and welcoming in their interactions.”

“I could see the amazing environment around the centre, coming from the receptionist until the specialist.
I felt very comfortable and happy the way everybody looked after me. I’m sure I went to the right place, and hopefully I can see good results in my hair soon!!! A big thanks specially to Daiva, who was very carefully explaining the best way we should do with my hair and the sweet way talking with me. Just one day I’ve been at Belgravia and was an enjoyable day.”

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“I just wanted to say that all your staff were amazing and very professional with their work. I was very happy with my consultation with the hair loss specialist in regards knowing the issue and what can be done to help fix it, and then with the treatment advisor sorting out a plan that suited me financially and gaining any additional information I needed. Overall a big thumbs up! ”

“I have suffered with hair loss for a while and although it is still in the minor stages and many people have yet to notice since I spend so much time and effort trying to conceal it, my confidence has still taken a huge knock. I was reluctant to go to the clinic due to my own anxieties. All I can wonder now is why I put it off. I have never felt so welcomed and treated in such a friendly manner. The overall experience for me has helped me boost my confidence tremendously. I cannot fault anyone. I shall definitely be recommending you to others. During my consultation with Julia Lee I was made to feel comfortable and welcomed, she listened to all my concerns and also explained things thoroughly. It is no exaggeration to say she must be the NICEST specialist of any field I have ever spoken to. My words will not do justice to the praise and recognition she deserves! Fiona was also friendly and welcoming, and likewise listened to all my questions whilst explaining treatments and costing thoroughly. I was very impressed. Reception staff were lovely and all greeted with a smile.  All in all – No complaints!”

New Street 1st Floor Reception 740

“Julia was extremely helpful and friendly. It was such a great pleasure meeting her, she was able to understand both my husband and myself really well and looked after us with best intentions. Farzana was very understanding and gave us some days to think about the treatment and reception staff were absolutely welcoming.”

“Julia Lee was very friendly and very warm and welcoming yesterday when we were at the centre. Her explanation was very clear about my hair Condition. I’m very happy with her. Cherie Riding was explaining about the offers and everything in a clear way, she was good. Reception staff are friendly and attentive with a lovely smile. Everything is wonderful and easy access from the tube station. We are happy with the atmosphere.”

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“Julija was professional and reassuringly sought advice from her manager before discussing my problems with me.  I was pleased that she sought this second opinion to confirm her clinical impressions.  Donna was simply amazing.  She could not have been more reassuring and helpful.  I was pretty upset by the news that I showed female pattern baldness, but Donna was so friendly and positive I left the clinic feeling a lot more optimistic that I will hopefully respond to treatment.  Donna also showed empathy and understanding with my situation and could not have done more to make me feel reassured and hopeful that my hair shedding will be controlled and hopefully my scalp will improve.  The two  scalp treatments  that she so kindly arranged for me have worked wonders and I am looking forward to seeing the results from my next attendance.  I really can’t say enough good things about Donna, she truly is an asset to your company.   Many, many thanks Donna! All the receptionists I have met are friendly and quick to help.  I have found them to be very efficient. Clinic appeared busy, but ran very efficiently and was also clean and tidy. All staff that I have encountered have been friendly and efficient and I would not hesitate to recommend the Belgravia Centre to a friend or colleague.  Thank you.”

The-Belgravia-Centre

“It has been a real pleasure visiting your centre. As from the first call I’ve been treated very carefully and fully professionally. I was given a date and time for my exam, a text was sent to my phone to prompt me for the arrangement, another text was sent and a person called me shortly before my visit to remind me and confirm the timing. At the reception I was welcomed and given instructions on what would follow shortly afterwards. Both Julia Kadyte and Farzana Maudhoo were very attentive and regarded each matter with care and knowledge and provided me with the information needed to navigate through the facts. They were both very kind and considerate and walked me through each step of the treatment process should I choose to follow.  And just to add a few more drops of proof to my statement I’ve been sent a couple of emails by Mrs Maudhoo, had a call from the centre shortly after my visit about any feedback information I could provide and also received a letter to my address in Bulgaria from Mrs Maudhoo containing the results of my tricho check.  As a consequence to that I can say I’m confident to discuss any matter regarding the respective treatment with the people aforementioned.”

“Rali Bozhinova was very professional and extremely polite and helpful. After examining me, she talked me through my diagnosis and recommend the best treatment for me as well. After becoming tearful she was there to offer some kind words and comfort at this very emotional time in my life. Very friendly and being the first person that I spoke to about my hair loss she offered some very helpful tips and advice.  Gayzen Weiner was also very professional and talked me through how to apply the treatment. Once again very comforting to speak to this lady, who made me feel at ease as soon as she approached me at reception. Meeting people like Gayzen made me feel like I was not going through this on my own and that the team were behind me to offer support. What was also very pleasant was that Gayzen gave me her business card and informed me that I could email her at any time should I feel the need to.  The ladies that were on reception during my time were also very lovely and being the first point of contact were very kind and assisted me with all queries.”

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“I was thoroughly pleased with the service from all of your staff I met. They were helpful, informative and came across as very sincere.  I am very much looking forward to starting my treatment and to see if there is any success!”

“Daiva was excellent, she gave me an excellent insight into hair loss and the products she showed me. Cherie was excellent as well!  Receptionists were very warm and friendly which is all I could ask for. The centre was very well presented and clean, not much you could do there to better it.  The whole experience from start to finish was excellent!! Well done.”

New Street 1st Floor Reception 740_edited-2

“My feedback about your structure and employees has been very positive, the reception has been nice, Daiva Valioniene and Farzana Maudhoo have been gentle to explain every aspect of the process. So an overall positive experience for me.  Thanks.”

“I was most impressed with ALL the people I came in contact with, everyone made me feel looked after which is a big thing when you are feeling very low. I have made an appointment for the 4th June and feel very relaxed about returning.”

“Rali was good at explaining everything and took her time to do so. She regularly stopped to ask if I had questions. Deborah was very down-to-earth about the options available and gave a good overview of the plans. When I called her later she was both understanding and helpful.  I felt slightly awkward going to a clinic to discuss the state of my hair recession but everyone, from the reception onward, made me feel quite welcome.”


Belgravia CentreThe Belgravia Centre

The Belgravia Centre is the leader in hair loss treatment in the UK, with two clinics based in Central London. If you are worried about hair loss you can arrange a free consultation with a hair loss expert or complete our Online Consultation Form from anywhere in the UK or the rest of the world. View our Hair Loss Success Stories, which are the largest collection of such success stories in the world and demonstrate the levels of success that so many of Belgravia’s patients achieve. You can also phone 020 7730 6666 any time for our hair loss helpline or to arrange a free consultation.


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29 Mar

Success Story Alert! New Male Hair Loss Treatment Entry

A new entry has just been added to Belgravia’s Male Hair Loss Treatment Success Stories gallery. Gradual improvement to the overall hair density can be seen in this happy patient’s check-up photos. Find out what this client had to say and see his regrowth results close up, or find out more about treating Male Pattern Baldness by clicking […]

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29 Mar

Success Story Alert! New Male Hair Loss Treatment Entry

A new entry has just been added to Belgravia’s Male Hair Loss Treatment Success Stories gallery. This happy patient has seen improvement in the areas affected by his hereditary hair loss condition. Find out what he had to say and see his regrowth results close up, or find out more about treating Male Pattern Baldness by clicking the buttons […]

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29 Mar

‘Does Lack of Extra Hair Thinning Mean Minoxidil Is Not Working?’

Name: Sarah Question: Hi. I’ve been using minoxidil 5% foam for 3 weeks. What I want to know is – it says you can experience more hair loss to begin with and that it’s a positive sign. I am not experiencing more than normal amount of shedding. Does this mean that this won’t work for me? Thank […]

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